Migrating jira project from cloud to cloud

[Eyal Taylor]

I am trying to migrate one project from Jira Cloud to another instance of Jira Cloud.

I have come across this ticket which mentions a 

Jira Cloud Migration Assistant 

I have tried following instructions, finding the app, but to no avail.

https://support.atlassian.com/migration/docs/update-or-install-the-jira-cloud-migration-assistant/

Can someone please help me find the above app so i can use it or provide further information about it?

Or can someone help in pointing me to a tool that can help migrate a single project from Atlassian that does not cost any extra? Thank you.

[Fazila Ashraf · Accepted solution]

Hi @Eyal Taylor 

For migration between Cloud instances, please try to follow https://support.atlassian.com/organization-administration/docs/copy-product-data/

Hope this helps!

[Iryna Menzheha_SaaSJet]

Hi  

You’re on the right track with the Jira Cloud Migration Assistant (JCMA), but unfortunately, it’s not designed for migrating a single project between Jira Cloud instances—it is primarily for moving entire Jira Cloud sites to another Cloud or Data Center.

Options for Migrating a Single Jira Cloud Project

1. Jira Cloud Migration Assistant (JCMA)
   • This tool is available only for migrating entire sites, not a single project.
   • If you want to try using it, you can install it by:
     1. Going to Jira Settings > Apps.
     2. Searching for Jira Cloud Migration Assistant.
     3. Installing and running the tool.
2. CSV Export & Import (Free)
   • If you need a free method, you can export the project data as a CSV and import it into the new Jira Cloud instance:
     1. Go to Jira Issues > Search for issues.
     2. Use the JQL filter to retrieve all issues from the project.
     3. Click on Export > CSV (All fields).
     4. In the new instance, go to Jira Settings > System > External System Import > CSV.
     5. Map the fields and import.
3. Jira REST API (Technical Method, Free)
   • You can use Jira’s REST API to extract and re-import project data programmatically.
4. Third-Party Apps (Paid)
   • Some apps in the Atlassian Marketplace can migrate a single project, but they usually require payment:
     1. Project Configurator for Jira
     2. Configuration Manager for Jira

If you need a free method, your best option is CSV export/import. If you need an exact copy of your project, you may need a third-party app.

Let me know if you need detailed steps! 🚀