How to use Dynamic Control when sending email in Listener

[Diana]

I'm referencing this documentation on using Dynamic Control for sending emails, but I can't seem to get my script right.

I went on ScriptRunner > Create Listener > Send a custom email > Events set to "Issue Updated" > Condition and Configuration:

if (cfValues['Team']*.value.contains('Team A')){

mail.setTo ("john.smith@gmail.com")}

if (cfValues['Team']*.value.contains('Team B'){

mail.setTo("jane.smith@gmail.com")}

But when I select Preview, "Condition evaluated to false". It becomes true when I comment out jane.smith email. But my custom field is a single select list, and we have over 30 Teams. This email trigger doesn't need to go on a workflow since whenever a Team is updated, it can happen on any workflow status or transition. Do I need to make 30 custom listener scripts? Is there a way I can condense it to 1 script using the Dynamic Control? 

I've looked at filter subscriptions as well, but they will not work for us.

[Diana · Accepted solution]

EDIT:

I figured it out! (so simply, I feel like a fool):

if (cfValues['Team']?.value == 'Team A'){
mail.setTo("john.smith@gmail.com")

} else { (cfValues['Team']?.value == 'Team B'){
mail.setTo("jane.smith@gmail.com") }

//start a brand new if/else

if (cfValues['Team']?.value == 'Team C'){
mail.setTo("jack.smith@gmail.com")

} else { (cfValues['Team']?.value == 'Team D'){
mail.setTo("joe.smith@gmail.com") }

etc

[Florian Bonniec · Accepted solution]

Hi

I do not use this often but first, contains('Team A') is relevant on an ArrayList, meaning for a multi-select field. So you should check what is returned when getting the value of a single select list,

You should use 

if (cfValues['Team']?.value == 'TeamA'){

[Diana]

Hi @Florian Bonniec 

Condition evaluated is still false when using  value == . It only becomes true when I put only 1 email mail.setTo, yet for some reason when I add more than 1 mail.setTo, it doesn't work.

[Diana]

I also tried this, but to no avail:

if (changeItems.any { it.get('field') == 'Team'} && cfValues['Team']?.value == 'Team A'){

mail.setTo("john.smith@gmail.com")}

if (changeItems.any { it.get('field') == 'Team'} && cfValues['Team']?.value == 'Team B'){

mail.setTo("jane.smith@gmail.com")}

I also tried switching to non-event issue, but I couldn't figure out either.

[Diana]

hi @Florian Bonniec 

I figured it out! (so simply, I feel like a fool)

I needed to use "else" and not if! So for anyone searching:

if (cfValues['Team']?.value == 'Team A'){
mail.setTo("john.smith@gmail.com")

} else { (cfValues['Team']?.value == 'Team B'){
mail.setTo("jane.smith@gmail.com")

} else { (cfValues['Team']?.value == 'Team C'){
mail.setTo("jack.smith@gmail.com")}

etc

[Florian Bonniec]

Hi @Diana Gorv 

Weird are you sure it's working fine ?

If your not using else if the last case will never been evaluate and if the first if is false or not working it will take the second everytime.

Regards

[Diana]

ah, I should clarify.

You are correct, my last example (with the bolded if-else-else) didn't evaluated. got too excited when I found the answer. So I made a quick edit that did work for me:

if (cfValues['Team']?.value == 'Team A'){
mail.setTo("john.smith@gmail.com")

} else { (cfValues['Team']?.value == 'Team B'){
mail.setTo("jane.smith@gmail.com") }

//start a brand new if/else

if (cfValues['Team']?.value == 'Team C'){
mail.setTo("jack.smith@gmail.com")

} else { (cfValues['Team']?.value == 'Team D'){
mail.setTo("joe.smith@gmail.com") }

etc

[Florian Bonniec]

Great! If it works !