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Get requests from next gen service desk into next gen kanban

Tayo Onabule
Tayo Onabule
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August 18, 2020

How can i get requests from a next gen service desk into the backlog of a next gen Kanban board?

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John Funk
John Funk
Community Champion
August 18, 2020

Hi Tayo - Welcome to the Atlassian Community!

Just modify the filter for the Kanban Board to include the Next-gen Service Desk project in the filter. 

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Tayo Onabule
Tayo Onabule
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August 19, 2020 edited

How would I do that on a next-gen project Kanban board though? Thanks! 

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John Funk
John Funk
Community Champion
August 19, 2020

You can't on a Next-gen board - you have have to create a new Kanban board.

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Zoryana Bohutska _SaaSJet_
Zoryana Bohutska _SaaSJet_
Atlassian Partner
August 18, 2020

Hi @Tayo Onabule 

Do you want to configure SLA for issues at next-gen kanban board?

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