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Can I populate due date based on transition date + number pulled from custom field?

Audrey Eikner May 8, 2024

So I've created a custom field for timebox using a numerical field. What I want is when someone moves a ticket from To > In Progress, it will trigger the due date to be filled out with current date + x (number from time box field, in business days). Is this possible? 

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Victor Law
Community Champion
May 8, 2024

Hi @Audrey Eikner

Yes, it is possible, and you will need to automate that with Jira Automation and smartvalue as listed below:

https://support.atlassian.com/cloud-automation/docs/jira-smart-values-date-and-time/#Date-plus-unit---

Thank you.

Audrey Eikner May 8, 2024

But how do I write the time based on a transition?

Audrey Eikner May 8, 2024

I figured it out!

Like • Victor Law likes this
1 vote
Dave Rosenlund _Trundl_
Community Champion
May 8, 2024

Hi, @Audrey Eikner. Welcome to the community  👋

The simple answer is, yes.

You'll want to learn how to use Atlassian Automation for this.

There's a free, on-demand learning course for Automation that you may want to explore.

Hope this helps,

-dave

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