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would Service Desk V4.5 work with Jira Software V8.21 ?

Sam Issa
April 5, 2022

Hi All

I have Jira 8.21.1 Server instance up and running, and I have an older license for Service Desk  that allows me to get up to 4.5.19 only.

I wonder if I can run the 2 together ?

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Dirk Ronsmans
Community Champion
April 5, 2022

Hi @Sam Issa ,

You can find the compatibility matrix here: https://confluence.atlassian.com/jiracore/jira-applications-compatibility-matrix-975041287.html

i'm afraid with 8.21.1 you'll have to use JSM 4.21.0

image.png

Sam Issa
April 5, 2022

Thanks Dirk.

Sam.

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