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Abc November 25, 2023

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3 answers

1 vote
Ste Wright
Community Champion
November 25, 2023

Hi @Abc 

These changes aren't recorded right now; but there is a feature request you could vote for - check out: JSDCLOUD-11728 

Ste

1 vote
Jack Brickey
Community Champion
November 25, 2023

Hi @Abc , indeed there is no versioning built in. You could check the audit logs but I don't think anything is recorded. My advise is two fold, first restrict who can make changes and second use Confluence to record any changes. In the end version control is left to the user.

0 votes
Joseph Chung Yin
Community Champion
November 25, 2023

@Abc -

Just to confirm you are referring to the FORM configuration associated to your JSM issues (not the actual request type configuration?

If yes, then FORMs associated with each project are not shared with other projects.  Only project Administrators have the right to configure/change the FORMs design.  If you access the Forms section from Project settings of a project, you will see when the form configuration was updated.  Currently, there is no audit tracking/versioning built-in to the form setup.  This is why project admins need to communicate with each others to ensure all changes are done are agreed upon for the project and properly documented for record keeping.

On the other hand, if you are referring on FORM's update after the issue is created and where the form is associated with it, then you should look into on each form's settings tab to determine on who can update the associated FORM.

2023-11-25_9-52-54.png

Here is a reference link on Form's settings - https://support.atlassian.com/jira-service-management-cloud/docs/about-form-settings/

Hope this helps.

Best, Joseph Chung Yin

Jira/JSM Functional Lead, Global Technology Applications Team

Viasat Inc.

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