service desk can not access confluence to create a new knowledge base
Community moderators have prevented the ability to post new answers.
Hi Erich,
welcome to the Atlassian Community!
Is there any error message you are getting back or is it a connection that is just timing out?
A timeout would suggest a firewall is blocking access.
Could you please provide some more information - then someboy from Community is more likely being able to help.
Thanks,
Daniel
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