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- restrict bounce back during jira automation
restrict bounce back during jira automation
gayan ganepola
October 23, 2020 edited
we are in the process of integrating Jira and fresh service. by Jira automation
1. Once I update a comment the same comment is passing to fresh service.
2. likewise, if fresh service updates something it should update the Jira ticket.
in situation 2 is there any way of trigger back and send the same comment back to freshservice?
And how can I restrict this in automation?
is there a way of finding out whether the update is done by rest API or by user
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