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requestor in ticket is connected to asset

Erick Perez
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November 11, 2024

When a requestor is creating a ticket this is already done automatically by tracking their users accounts in jira service management users. 

How do I connect that user and tie it to an asset (user profile in assets) 
so that all tickets and software connected for any new request show up and are available based on user-like hardware and SAS. 

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Marc - Devoteam
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November 12, 2024

Hi @Erick Perez 

Welcome to the community.

Can you elaborate on what you are doing currently and add screenshots and assets config information in the post.

And show maybe in a mockup what you want to achieve.

 

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