"We can't load the widget right now. Try again in a little while."

[Hari Nair]

I was using the widget add-on till yesterday, it stopped working suddenly. I saw in other posts that the add-on needs to be uninstalled and reinstalled, I'm not sure if I am able to do this myself or if I require assistance from support staff.

[Angélica Luz]

Hello Hari,

Welcome to Atlassian Community!

I saw that our support created a ticket on your behalf in order to fix this issue.

Sometimes this issue is only fixed by uninstalling and installing the widget again, but your case is more specific where more steps must be done due to the permissions, so let's wait for our support team to help you.

If there is anything else we can help you with, please let us know.

Regards,
Angélica