Forums
Home Product Q&A Discussion groups Articles Ask a question Search
Learning
Events
Champions

Forums

Articles
Create
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Product Q&A
See all
Community resources
Top groups
Explore all groups
Community resources
Learn
Community resources
Events
Community resources

"Waiting for my approval" requests not appearing in Customer Portal in some cases

Filipe Ribeiro
Filipe Ribeiro
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
Get involved
June 7, 2022

"Waiting for my approval" requests not appearing in Customer Portal when user selects "Requests > Approvals > Waiting for my approval"...

 

Apparently some bug in the filter of the Customer Portal, because the item exists, is waiting for customer approval and it is possible to access it by typing the path to it in the browser:

CUSTOMERNAME.com.br/servicedesk/customer/portal/61/TICKETNUMBER

*It only happens in a few cases.

Answer
Watch
Like Be the first to like this
643 views

1 answer

0 votes
Filipe Ribeiro
Filipe Ribeiro
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
Get involved
June 22, 2022

Can anyone help, please?!

Reply

Suggest an answer

Log in or Sign up to answer
Jira Service Desk
Jira Service Management
TAGS
AUG Leaders

Atlassian Community Events

    See all events
    Community
    Forums
    FAQs Forums guidelines
    Learning
    About learning Resources
    Events
    Champions
    Copyright © 2025 Atlassian
    Privacy Policy Notice at Collection Terms Security