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querying tickets with * mark

Chamod Maduranga July 18, 2022

Hi all,

i need to identify churning tickets using JQL. Normally churning tickets have * mark after the ticket number.  Is there any way to identify that?

 

Example for Churning ticket  ABC -128*

1 answer

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Fabian Lim
Community Champion
July 18, 2022

Hi @Chamod Maduranga

Is ABC-128* the key or a custom field? 

Regards

Chamod Maduranga July 18, 2022

@Fabian Lim Its a key .

For example: i can filter specific ticket using Projectkey='ABC-1234'

Capture1.PNG

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Fabian Lim
Community Champion
July 18, 2022

Hi @Chamod Maduranga

I don't think you can on JQL.  I believe the "*" shows only on the out of the box reports stating that some change has happened like change of story points.  Is that where you got it from?

Like Chamod Maduranga likes this
Chamod Maduranga July 18, 2022

Yes . You are right !!! i got it from a table under the burn down chart. Is there any other way to identify those tickets?

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