no user found in approvers in customer account.

[Sunoop Puthur]

[Bhaargavi Natarajan]

https://support.atlassian.com/jira-service-management-cloud/docs/change-project-customer-permissions/#Customer-sharing

Usually this issue is related to customer sharing permissions. Please check this.

[Ana Maldonado]

Hi! Are you admin? If this is customer's view, the issue is about permissions

[John Funk]

Hi Sunoop - did you start typing a name in there? Something should show up then. 

[Sunoop Puthur]

when i am entering the name , it not showing email address, 

getting there is no user found. msg 

For service managment users can see all the users list  

[John Funk]

So no users show up? Or only some users, but not the one you want?