make a field hidden except for one status in JSM.

[Saif Allah AZZAZA]

Hello, 

My client's request is pretty simpel but the JSM does not provide a native way to implement it. In fact, mu client wants that a particulaur custom field to be hidden except one the request reaches the final step when it will be available.

Do you have any proposition or a work arounf?

Thanks in advance!

BR

[Marc -Devoteam-]

Hi @Saif Allah AZZAZA 

Use a transition screen, where is this field is on on the transiotn to the final status of the issue.

Remove it from any other screens.