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log in error

Emma Tennyson
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August 3, 2026

Hello

I am receiving log in errors.

Can anyone help?

 

 

 

3 answers

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2 votes
Lalithesh
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August 3, 2026

Hello @Emma Tennyson 

I'd recommend reaching out to your company's Jira support team or submitting a request

In the meantime, if you share the error message here, the community can provide more specific guidance

Thanks!

1 vote
Marc -Devoteam-
Community Champion
August 3, 2026

Hi @Emma Tennyson 

What kind of login error?

But here on the portal we can't grant access to instances. This is a public community forum for users of Atlassian product to help each other, but we can't access instances or grant access to instances.

Not even official Atlassian Support will honour such a request.

You will need to contact an admin of the instance or the IT department of the company the instance belongs to.

0 votes
Emma Tennyson
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August 5, 2026

Thank you for your assistance.

I reached out to my IT who sent me a new link to the portal.

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