issue doesnt block Linked issue

[Evgenii Pereverzev]

Hi,

Have problem that issue that should not be finished before linked  issue finished can be closed in 2 clicks.

Even when linked issue still opened and unresolved.

How fix this problem?

[Joseph Chung Yin]

@Evgenii Pereverzev -

To configure this process, you will need to customize your WF using validator setup.  Here is an example -

Issue A has issue AA (linked issue).

In the WF associated with your issues - For the transition into the terminal status (i.e. Resolved), you will need to add an validator to check for the existence of linked issues and their statuses.  If their statuses are not done, then prevent the transition of the parent issue from being completed.

There is an add-on that is highly recommended which give you that flexability with minimum level of custom codings - (Jira Misc Workflow Extensions (JMWE)) https://marketplace.atlassian.com/apps/292/jira-misc-workflow-extensions-jmwe?tab=overview&hosting=cloud

One of the function this add-on provides is https://innovalog.atlassian.net/wiki/spaces/JMWEC/pages/932151306/Linked+Issues+Status+Validator

Hope this helps.

Best, Joseph Chung Yin

Jira/JSM Functional Lead, Global Infrastructure Applications Team

Viasat Inc.