is it posible to add fiels on customer view ?

[Ken Saey]

Hi

Is it possible to add fields like estimation / sla time here so te customer can do also a follow up ??

[Elitsa Velikova _Nemetschek Bulgaria_]

Hi @Ken Saey ,

You can add more fields using a third-party app like Advanced Portal Reports.  It will allow you to add any Jira field to the ticket on the portal, any column to the request list and also enhance the filters: SLAs, Due dates, logged work, custom fields, labels, etc. 

Cheers,

Elitsa

[Aaron Pavez _ServiceRocket_]

Hi @Ken Saey  and welcome to the community!

The list cannot be modified. You only have a couple of options set by Atlassian.

SLA not yet

https://jira.atlassian.com/browse/JSDCLOUD-325

Edit the request list (Add fields (view only) in Customer Portal)

https://jira.atlassian.com/browse/JSDCLOUD-4328

Regards - Aaron