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i want to add a new user to lira service desk

Johann Shepherd
Johann Shepherd
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October 4, 2018

Since Jira has changed i cannot find how to add a new user, i can't find the cog icon anymore, the dashboard has all changed and is no longer as useful as the old one, its more confusing!!! 

 

Please help, i just need to add a customer to our service desk, last time i did that was just before Jira was all changed the other month.

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Yogesh Mude
Yogesh Mude
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October 4, 2018

Hi @Johann Shepherd

Please have a look at the below KB.

https://confluence.atlassian.com/servicedeskcloud/adding-customers-852724126.html

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Johann Shepherd
Johann Shepherd
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October 4, 2018

thanks, found my way to it now, the tool bar on the left of the screen had slid underneath another tool bar so I couldn't see it. 

I'd only just got used to the older version of Jira and navigating around, the new version has a lot of hidden things.

 

thanks anyway

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