how to use use form values in dropdown menu with one answer to make a automates

[Victor Alessandro Fraga Amaral]

I need to create an automation that defines the criticality of a ticket based on the option selected in a "dropdown menu as a response" within an attached form.

As shown in the image below, the alternatives created within the "dropdown menu as a response" in the form need to be used.

[John Funk]

Hi Victor - Welcome to the Atlassian Community!

The easiest way is to create a new custom field with the menu options from the form. Then in the form you can link it to this new custom Jira field. Once that is done, then you can create a rule based on a Field Value Changed trigger and read the value of the field. 

[Victor Alessandro Fraga Amaral]

I appreciate the response, but in this specific case, I need the alternatives in the "dropdown menu as a response" to be the ones created within the attached form itself. They cannot be inherited from an external source outside the attached form, as shown in the attached image.

[John Funk]

You can create a custom field that has the exact same list of options. Then come back to the form and link the form field to the Jira custom field and all of the options will come in. 

[Victor Alessandro Fraga Amaral]

Hello, thanks for all

I was able to make the link and create the automation.

[John Funk]

You are welcome - glad you got it to work. Please click on the Accept answer button above to close this one out.