the above projects should not show in the main portal options
Hello @Abilash
Customers will see only the projects that they have permission to see.
Refer to this documentation for managing customer access via the portal for projects.
https://support.atlassian.com/jira-service-management-cloud/docs/change-project-customer-permissions/
You will need to review the Channel Access settings within the Project Settings for each project, and the Customer Access Settings at the site level.
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