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how do you close an escalted service request

Terry Augustus - NOAA Federal
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September 5, 2018

i have a service request that was excalted but now i do not see where I can mark the issue as resolved

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Jack Brickey
Community Champion
September 5, 2018

@Terry Augustus - NOAA Federal, have a look at the issue detail view and see if you see a status and a button to transition to resolved/done/closed

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