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how can I setup an email request?

Rachael Marks
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November 14, 2019

I have administrator access to Jira. I want to set up an email address to track customer issues. I went to Project settings > email requests. 

I am not able to click ' add an email address' since it is grayed out. 

 

Can you help me resolve this issue? 

 Emailrequest.PNG

1 answer

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Nic Brough -Adaptavist-
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November 24, 2019

This suggests you have not got any mail server enabled.  Check the global mail settings.

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