email notification, jira software

[Adam Wojak]

Hi, 

I created some tasks and subtasks in my project in jira service. Subtasks are something like periodic tasks, some of them should be done every 3 months. I want to set a notification to send an email when i forgot to do that subtask every 3 months. Is it possible? And if so how?

[Dan]

Hi Adam,

One way you could do this is to create an Issue Subscription.

Write a JQL query that brings back the tasks you need to complete, and then save it as a filter. Then go to the My Filters page, and there is a column called Subscriptions.

If you click subscribe, you could set it up so that JIRA will email you the results of the query (aka the tasks you need to do) at a set interval.

I also note that the scheduling tool isn't quite advanced enough to set it to 'once every three months', so you'll need to use the Advanced option and enter a cron expression.

Hope that this is useful,

Dan