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don't create the case.

zezzar September 7, 2018

sending an email does not create the request

3 answers

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zezzar September 8, 2018

In the application jira not show nothing and the email only create the request but  ut errores or some not. 

Nic Brough -Adaptavist-
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September 8, 2018

You need to read the log files to find out what the errors are.

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zezzar September 7, 2018

When send the email, the email arrives  with the dates of the request but don't create the case automatocally in jira, 

Nic Brough -Adaptavist-
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September 8, 2018

What do the application and incoming email logs say?

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Nic Brough -Adaptavist-
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Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
September 7, 2018

What do the application and incoming email logs say?

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