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disable/remove feedback survey from email notification

disable/remove feedback survey from email notification

I want to to know how to remove this section from an email after an issue has been resolved/done for a Jira Service Desk Classic project.

I have reviewed all customer notifications, workflow, transitions,etc and I cannot find out where this functionality exists to modify it. Please assist.

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Hi @Bo Glenn ,

There should be a 'Satisfaction settings' menu entry in your Project settings if you're using a classic project. For next-gen, it's 'Customer satisfaction'.

Cheers
Thorsten

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Thanks for the quick response. I have located that menu section.

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Like • Thorsten Letschert _Decadis AG_ likes this

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disable/remove feedback survey from email notification

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