customers can't see issues

[Jayne Tang]

I'm trying to set up the Client Support Queue described at this link: https://community.atlassian.com/t5/Jira-questions/What-is-the-best-way-to-organize-JIRA/qaq-p/236593

but customers with no roles can't see the projects we are connecting them to.

[Jack Brickey]

@Jayne Tang , note that this is a public forum so I certainly would not post my phone number or other private info here. You may wish to edit your post and remove. 

For your issue you simply need to ensure that your Customers are defined in the project and that the customer permissions are set correctly.