Hi,
i've created a customer notification in the jira servicedesk. There is always this sentence:
Always answer to this subject
How can i kill this sentence?
Thanks in advance
Nicole
please provide a screenshot of the notification - project > project settings > customer notification, edit the specific notification. Is the sentence editable if so delete it. if greyed out then it cannot be removed.
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Yes, It's grey. Is there no way to delete this message?
With best regards
Nicole Wieser
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