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currently on the Standard plan,I need to know whether it’s possible to enable the AI agent initially

Raja Mohamed
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December 17, 2025

I want to use AI agents to automatically handle tickets.

I am currently using the Jira Service Management Standard plan. Is it possible to enable the AI agent on the Standard plan, or is an upgrade to Premium or Enterprise required?

1 answer

2 votes
Staffan Redelius
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December 17, 2025

Hi @Raja Mohamed and welcome to the community!

The good news is that Rovo is available on all plans. 

Check out this page to get more information regarding quotas for Rovo
Rovo usage quota | Rovo | Atlassian Support

Best regards,
/Staffan

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