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can't add work log to issues

T_ Hinze
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I'm New Here
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May 4, 2026

Last week any user can add his work logs to the issues.

Since today our users can't add work log to issues. They can open the issue and click on "work log", then the modal dialog comes up and they put spent time and comment into the dialog. After click auf "save" nothing happends.

in the browser JS console I see this:

---

sentry.089cdfeb.js:2 Uncaught n: Invalid issueId - ari:cloud:jira:a3ba68ad-4b17-42e9-a4b5-5cbd27ef0d07:issue/44904, expected ID of format /^[0-9]+$/.
at chunk-S7RIZVFI.mjs:15:1
at chunk-S7RIZVFI.mjs:17:1
at Array.forEach (<anonymous>)
at o.fromOpts (chunk-S7RIZVFI.mjs:21:11)
at e.create (chunk-AD75JOJ7.mjs:46:7)
at BoardIssueView.tsx:206:26
at useIssueViewFieldUpdateEvents.tsx:125:47
at Array.forEach (<anonymous>)
at useIssueViewFieldUpdateEvents.tsx:125:35
at c (bind-actions.tsx:31:2)
at i.<computed> (bind-actions.tsx:70:2)
at Object.t [as onSubmit] (useSoftRefreshCallbacks.tsx:230:11)
at IssueViewTimeTrackingAddModal.tsx:848:6
at n.<computed>.o.<computed> (with-fire-ui-analytics.tsx:85:5)
at n.<computed>.o.<computed> (with-fire-ui-analytics.tsx:85:5)
at y (LogTimeModalWithValidation.tsx:299:4)
at Object.current (button-base.tsx:147:4)
at usePlatformLeafEventHandler.ts:70:8
at Object.eJ (react-dom.profiling.min.js:59:280)
at e5 (react-dom.profiling.min.js:60:169)
at react-dom.profiling.min.js:60:195
at nC (react-dom.profiling.min.js:60:259)
at nI (react-dom.profiling.min.js:110:151)
at react-dom.profiling.min.js:126:183
at lu (react-dom.profiling.min.js:291:470)
at eW (react-dom.profiling.min.js:58:72)
at nD (react-dom.profiling.min.js:117:39)
at rt (react-dom.profiling.min.js:81:33)
at t7 (react-dom.profiling.min.js:79:329)
at HTMLDivElement.a (sentry.089cdfeb.js:2:87800)

--- 

 

We dont have changed any thing on our Jira app or permissions and so on. 

I dont see that we canndo to fix this.
Need help.

Best regards

 

1 answer

0 votes
Nikola Perisic
Community Champion
May 4, 2026

Welcome @T_ Hinze 

You've checked the Work on issues permission in your space permission scheme?

T_ Hinze
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
May 4, 2026

Yes. In very rare situations I can log work, but at the 2nd try I can't. 

I think this is not a permission problem, but I dont know how to catch the problem reason.

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