automation with user picked custom field

[Susann Petzold]

Hello :) 

I have a request with a custom fiel (pick-user-field) and want to tranfer the (picked) users name into a subtask. 

I actually do this with: 

"copy from triggered issue" automations, but I just get some random Numbers instead of the picked username. 

This is part of a subtask description:

This is what I got in my subtask:

any ideas how to fix it? Many thanks in advance :) 

[bmccoy]

Hi,

It looks like it is writing the user's account ID.  To print the name of the user you will need to use {{issue.fields.MyField.displayName}}

You can find more information about user smart values here: https://support.atlassian.com/cloud-automation/docs/jira-smart-values-users/ 

Cheers,
Brydie