assign issue to a specific team based on custom fields and inform team users about this issue

[Alibek Zhubanyshev]

How to assign issue to a specific team based on custom fields and inform team users about this issue? For example, via Jira automate

[Marc - Devoteam · Accepted solution]

Hi @Alibek Zhubanyshev 

Yes this can be done via automation.

Whenever you ask for help with an Automation Rule it will help us to help you if you provide:

1. what type of project is this (e.g., company-managed, team-managed, etc.), 

2. images that show your complete rule.

3. images showing the details of any relevant actions/conditions/branches.

4. images showing the Audit Log details for the rule execution.

5. Explain where the issue is.

These questions are not for not willing to help, but to have community members understand on how automation works.

[Alibek Zhubanyshev]

1. Jira Service Management, company-managed

2. Currently, I have roles and send reminders about new issue to all users in this role:

I want to do the same, but based on Team, not Role

3-5 N/A

[Marc - Devoteam]

Hi @Alibek Zhubanyshev 

Check the Team API.

team-public-rest-api 

Call: https://sitename.atlassian.net/gateway/api/public/teams/v1/org/{orgId}/teams/{teamId}

Would this help you further?

[Alibek Zhubanyshev]

this allows me to get only team information.

I tried to use

  { orgId } / teams / { teamId } / members

, it works with POST thanks!