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Your Jira Service Management Standar subscription has been canceled

lortega
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January 15, 2025

 

Your Jira Service Management Standar subscription has been canceled, 

 

how to renew it?

1 answer

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Trudy Claspill
Community Champion
January 15, 2025

Hello @lortega 

Welcome to the Atlassian community.

Refer to this documentation for information about managing your product subscriptions.

https://support.atlassian.com/subscriptions-and-billing/docs/manage-your-bill-for-standard-and-premium-plans/

This documentation specifically addresses reactivating a cancelled subscription:

https://support.atlassian.com/subscriptions-and-billing/docs/reactivate-a-subscription/

 

If you need to renew your subscription you must first determine why it was cancelled.

  • Did an authorized person cancel the subscription?
  • Did billing for your subscription fail for some reason?
  • If you were running a Trial of a Standard subscription, and that trial has expired?

What is your level of access for the product? Are you a Product Admin, a Billing Admin, a Technical Contact, or an Organization Admin?

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