Your Company uses Atalassian accounts

[Maximilian Schäfer]

Hi there,

first of all, bear with me, I'm trying to explain it, as detailed as possible.

I used Jira befor in my last company. Now I have the task to setup Jira from scratch at my new job.

Created account and got work in the demo (still in demo mode btw. Verified the domain, configured user provisioning in Jira/Azure (witch works fine with the test accounts). Great so next step SSO. Set everything up using this article.

Now testing. I'm using the browser extension like suggested in the tutorial to test a demo user. So far so good, gets redirected to our site an promted to log in. So I did.

But and here i can't get my head around, enter email and instead for the password I get the message "Your Company uses Atalassian accounts". Which this user doesn't have. 

In my unterstanding every user gets the link to the HelpCenter page and logs in with Windows credentials. 

What am I missing?

Best regards

Max

[Maximilian Schäfer]

EDIT:

Every user that was synched has the state like was he was invited manually. There is the option to resend the invitation. Maybe that helps somehow

Best regards

Max