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Workflow transtions not working

Thomas Andersson
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February 22, 2019

our jira can not transtion workflows in issue, anymore and we need to do a "Integrity checker" and run "Fix" all the time to make issues transtion to new status.

2 answers

0 votes
Bhushan Marathe February 22, 2019

Hi Thomas,

You can try reindexing jira which will resolve and inconsistencies. If you are going to integrity check, make sure you take a backup before fixing or correcting data inconsistencies.

0 votes
Olga Videc
Community Champion
February 22, 2019

Hello @Thomas Andersson 

Have you made any changes lately? If You did have you re-index jira after that?

You need to run the integrity checker and fix the issues it finds

https://confluence.atlassian.com/adminjiraserver/using-the-database-integrity-checker-938847667.html

https://botronsoft.atlassian.net/wiki/spaces/CMJ/pages/8257541/Integrity+Check

I had this problem in the past but re-index helped

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