Within automation is it possible to use actual email vs Jira's translation

[Paul Neat]

It is confusing when writing automation rules involving emails as Jira translates the email into an unrecognizable string.  Is it possible to have the actual email appear?

[Gabriel Senna · Accepted solution]

Hi Paul,

Due to the fact, that the automation uses the username of the user, it's not possible to use the email.

However, you can try the below add-on, that it's free and it's used to create automation.

https://marketplace.atlassian.com/plugins/com.codebarrel.addons.automation.lite/cloud/overview

Besides that, using it, you can create other types of automation and use the email, if you want.

[Paul Neat]

Thanks!