Will Jira Service desk work with Office 365 email with MFA enabled?

[Andrew Fiel]

Attempted to setup email settings with our O365 environment, but keep getting errors when attempting to connect.

[Shannon S]

What errors are you seeing, Andrew? 

There are a few errors you could be running into, here's one of them:

• A3 BAD User is authenticated but not connected error message when using JIRA with Office365

If this is not the error, just let us know what you're encountering and we can try to help.

Shannon