Why notification email takes time after each update on the tickets.

[fathima-humaira-cader_nanomatrixsecure_com]

I have set up the notification email for every update on the tickets. It takes around 2-4 mins to get an email. Is it a normal behavior or do I need to do some settings?

[Brant Schroeder]

@fathima-humaira-cader_nanomatrixsecure_com the email handler processes emails in batch and can take 3 to 10 minutes.  Some of the notifications are processes immediately but most are not.  You can learn more here: https://confluence.atlassian.com/jirakb/short-wait-time-when-receiving-jira-cloud-email-notifications-1102614971.html 

[Brant Schroeder]

@fathima-humaira-cader_nanomatrixsecure_com if this answered your question can you please accept the answer to help others?