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Why I cannot login to jira using my google email?

Hoang Thi Thanh Ngan
Hoang Thi Thanh Ngan
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September 7, 2023

I use my google email. 19595nnhn@gmail.com. I finished to verify email. But I still login in to Jira. I don't know why

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Naveen Kumar_Appfire
Naveen Kumar_Appfire
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September 8, 2023

Hi @Hoang Thi Thanh Ngan

If you have access to that Gmail address in Jira. Please also make sure you have added the Any domain in the Approved domains in the User access settings page.

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