Which region\datacenter our Jira Service Desk data store on cloud?

[adas1]

Which region\datacenter our Jira Service Desk and data store on cloud?

[Benjamin]

@adas1 ,

Don't really have the option to choose when you are on the free plan. You need to be on higher subscription plan to choose the region your data would be located.

-Ben

[adas1]

Jira SD we have premium plan

[Benjamin]

That's great.

The links that @Joseph Chung Yin provided are very helpful links to get the answers you need. It has the DC platform and the general regions.

If need to get into further details than the links provide, then contact Atlassian support to get more info.

https://support.atlassian.com/contact/#/

-Ben

[Joseph Chung Yin]

@adas1 -

I agreed with @Benjamin statement.  Here are some additional reference links on data residency for Standard/Premium/Enterprise plan tiers -

https://www.atlassian.com/trust/reliability/infrastructure

https://support.atlassian.com/security-and-access-policies/docs/understand-data-residency/

Hope this also helps.

Best, Joseph Chung Yin

Jira/JSM Functional Lead, Global Technology Applications Team

Viasat Inc.

[adas1]

HI Joseph
thanks for your update.
we have Jira Service Desk premium plan.
also want to know what' their DC where our data get stored.