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Where is the "add approval" on my Cloud statuses?

Bethany Amborn
February 13, 2018

The instructions on this how-to cannot be followed because none of my statuses have the option to select "add approval." I have the Approve and Decline transitions configured, but this option never appears. How do I do this???

https://confluence.atlassian.com/servicedeskcloud/setting-up-approvals-816880004.html

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Bethany Amborn
February 13, 2018

Never mind. I didn't have it associated with a service desk project and workflow scheme. This would be a good note to put in the documentation...

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