Where can I find "The future of ITSM is agile"

[Jake S]

Where can I find "The future of ITSM is agile"

It is referred to on this page: https://www.atlassian.com/whitepapers/itil4

When I click "Downloads Report", nothing seems to happen.

The confirmation page says:

A practical guide to ITIL 4 in an age of agile

Thank you for your submission! You'll receive the download link in your email inbox shortly.

I have done it a number of times over the last few hours and I haven't received an email.

Thanks guys

[Deepanshu Natani · Accepted solution]

Hi @Jake S 

I tried to download it and I received the email instantly.

The email has the subject "Your download has arrived". Please check your spam/ other folders in your email and try searching for the above mentioned subject

[Jake S]

Thank you, got it

[Danut M _StonikByte_]

Hi @Jake S,

If you want to track your JSM projects in an agile manner, this article from our blog might be what exactly you need: An effective dashboard for Service Desk and Customer Support teams in Jira Service Management.

I hope this helps. 

Thank you,

Danut Manda