Where can I change the request settings

[Alexander Herrler]

Hello,

I go to the customer inquiries in the servicedesk (Where customers can communicate their inquiries) and to "My inquiries".
Where can I configure the filters?
With the add-on "Theme Extension" I can only change the page where customers report their requests but not the overview of the requests.

[Boyan Angelov _Nemetschek Bulgaria_ · Accepted solution]

Hello,

You need app for that, you can check the one we created - Advanced Portal Reports- feel free to try it.

Best regards,

Boyan

[Alexander Herrler]

Hi Boyan,

thanks for the hint. I will test this app.

Best regards,

Alex