Create
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
Product Q&A
See all
Community resources
Top groups
Explore all groups
Community resources
Learn
Community resources
Events
Community resources

When my issues are resolved, the satisfation is not being sended to my customers.

Rafael Goncalves
Rafael Goncalves
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
Get involved
April 6, 2018

Even with the Costumer Satisfaction active when i change the status to resolved it does not send the costumer satisfaction

Answer
Watch
Like Be the first to like this
521 views

1 answer

1 accepted

1 vote
Answer accepted
Leo Diaz _ DEISER
Leo Diaz _ DEISER
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
Become a leader
April 6, 2018

@Rafael GoncalvesAre you sure it's is resolved? that is to say, resolution field has value?

https://confluence.atlassian.com/jirakb/jira-issues-need-a-resolution-826873869.html

View More Comments
Rafael Goncalves
Rafael Goncalves
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
Get involved
April 9, 2018

yeah, it is solved. Thank you very much. Sorry that i take too long to respond =D. Once again thank you very much. 

Like
Reply

Suggest an answer

Log in or Sign up to answer
Jira Service Desk
Jira Service Management
TAGS
AUG Leaders

Atlassian Community Events

    See all events