When I invite a user to the project, he doesn't receive the invitation

Rafael Menezes July 5, 2022

Hello

I'm inviting a user to the JIRA project by adding an email from a shared inbox but that email never arrives in that shared inbox, in that case, what can I know? When I add an email other than a shared box, the person receives it normally.

 

What is the solution in this case?

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