When I click on Dashboard I'm taken to "How does your team work" page

[Jerry Lombardi]

Our company is rolling our Jira Service Desk.  I've been given some level of "Admin" access.  Every time I try to open Dashboard view I'm taken to a page showing "How Does your Team Work".  This page is forcing me to create a project.

We already have many defined projects and I do not want/need to create a new project.  Is there some permission or setting I'm missing which is preventing me from seeing the existing Dashboards?

[Jack Brickey]

cloud or server? Can you navigate to view all dashboards and favorite those you frequent? How are you trying to access dashboards?

[Jerry Lombardi]

Cloud. I’m clicking on the Jira icon on the very top left and clicking on Dashboards.  I can’t seem to get to anything related to dashboards. 

[Jack Brickey]

so you should see at the very bottom (scroll down) "View all Dashboards"

[Jerry Lombardi]

When I click on the Jira icon:

I get this screen:

I don't have any of the options from your screenshot.  Is there a permission controlling this?

[Jack Brickey]

do you have the side bar expanded? If so you should see this...

If your side bar is collapsed then you should see this...

If you are not seeing this in your dashboard then please verify that you are indeed logged into the same instance where the projects exist. If you click the magnifying glass do you see "Recent Issues", "Recent Boards", "Recent Projects"?

[Jerry Lombardi]

I can confirm I'm in the correct instance.  When I search, I can see issues from several projects, and the projects are also listed under the Project section:

I expanded the sidebar and do see an option for Dashboard, but when I click on it I am directed to the "How does your team work" page:

I have a feeling like my permissions are not setup properly, I just don't know what to tell the IT Admin I need to make this work correctly.  Supposedly I'm a Site Admin, but I'm guessing there's more to it than what I've been given.

Thanks again for all your help.  I feel like an idiot because I'm new to JIRA so I don't know all the terminology yet.

[Jack Brickey]

Then I suspect there are no dashboards that are being shared w/ you. If you are a site admin you should be able to access any existing dashboards. You can try to click on the Settings cog you see and then System and then Shared Dashboards toward the bottom on sidebar.