Whats the best way to learn the new consolidated OPS/Opsgenie?

[Calvin]

Hi all, we have a few in our team who used to use Opsgenie on its own. We now have our instance consolidated and I want to learn the best practices in setting one up (asking them as little as possible). Such as who/where should close the alert. Whether the alert goes to JSM to create a ticket automatically. etc.

In particular I'm interested in best practices for the consolidated view. Cheers!