Forums

Articles
Create
cancel
Showing results for 
Search instead for 
Did you mean: 

What's the difference between Watching, Sharing and @ someone in an issue?

Stuart Haas
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
August 20, 2020

Can someone explain the difference between Watching, Sharing and @ someone in an issue? Are only public comments shared?

 

Thanks

2 answers

1 accepted

1 vote
Answer accepted
Jack Brickey
Community Champion
August 20, 2020

The @ mention is used as a single instance. The recipient will get a notification for that specific comment but not any subsequent updates unless mentioned again.

Sharing is used to send and email to the user and generally this is done for say filter results. 
watching is used to add users to the issue so that they are notified for every update in accordance with how notifications are configured. 

0 votes
Zoryana Bohutska _SaaSJet_
Atlassian Partner
August 20, 2020

Hi @Stuart Haas 

You can read more about watching, sharing and comments at the Atlassian documentation https://support.atlassian.com/jira-software-cloud/docs/watch-share-and-comment-on-an-issue/

Suggest an answer

Log in or Sign up to answer
DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
STANDARD
PERMISSIONS LEVEL
Product Admin
TAGS
AUG Leaders

Atlassian Community Events