What happened to the assignee icons on the JIRA board?

[Ashley Byrd]

On the card layout on my JIRA board, yesterday I could see the assignee icons. However, today those icons are no longer visible on stories or bugs on the JIRA board. 

This is very useful in getting a high level view of the sprint and who is working on what. Why is this missing? 

[Fabio Racobaldo _Herzum_]

Hi @Ashley Byrd ,

please verify that assignee is defined as field on a card (Board Settings -> Card Layout) 

More information are available at the following link https://confluence.atlassian.com/jirasoftwarecloud/customizing-cards-764478020.html

(Adding field to cards).

Ciao,

Fabio

[Ashley Byrd]

I don't have it assigned as a field on the card, but we never have and have been able to view the icon still. 

I tested it though, just to see, and it adds the full name if you have the assignee as the field on the card, not the icon. 

With that said, I refreshed the page and the icons are back! 

Must have been a bug. Thanks! 

[Cody Stevens]

Ive noticed the last couple weeks that the icons sometimes have a gray overlay instead of showing the icons full color. Sounds like there is a bug affecting them like you said @Ashley Byrd 

[Rachel O'Steen]

Same problem, and it's only for 2 people on our team  - all other icons (colored with the initials) are still showing up fine. This started last week (before that, these 3 people's icons appeared fine)

I added the Assignee field to the card as suggested above, and the full name of the Assignee appears as an added field, but the same 2 people's icons are stlll not showing.

No changes have been made to these users. Any idea? Weird that it's not everyone - just these 2 users, and it's across all our projects.

[Monica Summers]

I have the same issue, has this been resolved, and if yes, how do you correct this?