Want Manager to see all Requests on Customer Portal but Staff to see only their own requests.

Con Christov April 11, 2018

We are using the JIRA Customer Portal

We have a client where the Manager of the organisation wants to see all Requests raised by their Organisation but the staff should only be able to see their own requests. Is this possible?

1 answer

0 votes
Leo Diaz _ DEISER
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
April 12, 2018

Hi @Con Christov

By default is not possible, but this app allows to have a "Manager" and generate a report with all requests.

Cheers!

Con Christov April 16, 2018

Leo, Thanks for letting me know.

I think I'll work around by getting Client to 'lock' sensitive requests rather than share with organisation. Hopefully this will be acceptable.

Suggest an answer

Log in or Sign up to answer
TAGS
AUG Leaders

Atlassian Community Events