The Atlassian Community Forums are currently in read-only mode. We will be relaunching on a new platform on September 22 (read more here). We apologize for the extended downtime. For concerns or questions, please email communitymanagers@atlassian.com. See you on the other side, on the new Atlassian Community Forums! :)

×

Forums

Articles
Create
cancel
Showing results for 
Search instead for 
Did you mean: 

Want Manager to see all Requests on Customer Portal but Staff to see only their own requests.

Con Christov
April 11, 2018

We are using the JIRA Customer Portal

We have a client where the Manager of the organisation wants to see all Requests raised by their Organisation but the staff should only be able to see their own requests. Is this possible?

1 answer

Comments for this post are closed

Community moderators have prevented the ability to post new answers.

0 votes
Leo Diaz - Deiser
Community Champion
April 12, 2018

Hi @Con Christov

By default is not possible, but this app allows to have a "Manager" and generate a report with all requests.

Cheers!

Con Christov
April 16, 2018

Leo, Thanks for letting me know.

I think I'll work around by getting Client to 'lock' sensitive requests rather than share with organisation. Hopefully this will be acceptable.

TAGS
AUG Leaders

Atlassian Community Events