Valiantys Elements (nFeed) Can't search field?

[HH]

I've got Elements set up and feeding into the JIRA. However I can't search on the field using JQL - it just says "No Matching Results Found"

How do I go about searching on these fields? 

Thanks,

Hollie 

[Julie d_Antin _Elements_]

Hi Hollie,

Did you try contacting support to get help on your issue?

https://support.elements-apps.com/portal